NetSupport Servicedesk 3.0
NetSupport Servicedesk - Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing,
improving help desk support, enforcing configuration standards and effectively migrating to new
technologies.
Track and manage licenses using the inventory and application metering
functionality. Identify illegal and unused software, providing the necessary knowledge to purchase
the optimum number of licenses for your enterprise.
Ensure compliance with corporate
configuration standards using the software metering capability to identify and maintain standard
desktop configurations and those that fall out of compliance even during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are
effected. ServiceDesk allows you to procure the components in advance, plan the work and ensure the
installation team is fully prepared at the point of upgrade.
Effective Security Management for
identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire
computer systems.
Reduce the need for costly physical inventories by removing the need to
visit each desktop.
Assisting with Disaster Recovery by transferring the IT information
collected by your ServiceDesk to your contingency plans, identifying where critical users and
revenue related PCs are located.
Virus prevention and remedial activities are essential for
any enterprise. As NetSupport ServiceDesk works independently of your e-mail server, periodic
updates can be distributed to your users even during a virus crisis
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