DataTrack System 3.0.7847.8
DataTrack System - The DataTrack System is an affordable, web enabled service and support management system designed
for call centers, help desks, customer support centers, IT departments, and software development
teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System
offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack
System helps with all facets of your help desk, including such features as work order tracking,
escalation and automation, knowledge base, asset management, e-mail notifications, user-defined
fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack
System can be accomplished in minutes, with features like Active Directory, CSV, and database
importers. The included Web Client allows users to easily submit and track work orders from their
own computers, via any modern browser, while allowing them to search the integrated knowledge base
for the answer to a problem.
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